The social media platform Instagram is testing a new feature that will notify its users worldwide when the platform is experiencing an outage or technical issue. The notification about the alert will appear directly in users’ activity feeds in case of any such issues.

As per the platform, the notification won’t be sent out every time there is an outage, but only when the platform sees that users are confused and looking for answers. The move is being made after two major outages that the platform faced in the past week, which made it the centre of mems and jokes on Twitter.

Last week on Monday, Facebook and its properties were hit by a 6 hour long outage and then again for a brief period on Friday. The company while apologizing for the outages explained that both were caused by configuration changes but were unrelated.

Creators are fed up.

“Through conversations with our community and extensive research, we know how confusing it can be when temporary issues happen on Instagram. When they impact engagement or distribution, we also know that it can lead people to think that the problems are unique to them, based on what they post. That lack of clarity can be frustrating, which is why we want it to be easier to understand what’s going on, directly from us,” Instagram said in a blog post.

With the new alert feature, the users will no longer have to wonder if the app is not working because of an error on their end or bad internet from their service providers. The new feature is being tested in the US for the next few months, as the company said that they want to start small with this alert feature. It will be expanded to more users if it made sense.

From : pk.mashable.com

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